Appoint your
own PA.
Every unanswered enquiry is a client choosing your competitor. Every hour on admin is an hour you're not billing. Your SmoothDay PA stays on top of your inbox day and night — drafting your client correspondence ready for your approval — manages your diary and keeps your compliance trail, while you focus entirely on fee-earning work.
Your PA would be configured for your profession and practice — this is just one example of what it looks like in use.
If compliance, client care, and billing time matter to you, this is for you
SmoothDay PA works for any regulated or professional service business — configured around your specific obligations, standards, and clients.
Your own PA,
three ways to reach them
While you're in meetings and with clients, your PA is handling everything else — responding to enquiries, managing your calendar, and ensuring nothing slips through the cracks.
Everything your
new employee handles
- Instant WhatsApp and email enquiry responses
- Discovery call scheduling and calendar management
- Initial needs assessment and qualification
- Welcome pack and document request
- Case file creation and CRM updates
- AML check reminders and document chasing
- FCA / regulatory deadline tracking and alerts
- Client file maintenance and document filing
- Consent and declaration management
- Full audit trail maintained in portal
- Case progress updates and status messages
- Appointment confirmations and reminders
- Rate change and product availability alerts
- Cancellation and rescheduling handling
- Post-completion follow-ups and review requests
- Referral partner communications and nurturing
- Annual review scheduling and reminders
- Client testimonial and review requests
- LinkedIn content and scheduling
- Email newsletters and market updates
Built around your
regulatory obligations
Every SmoothDay PA for a professional services business is configured from the ground up to respect and reinforce the compliance frameworks you work within — not cut corners around them.
Whatever your regulated profession, your SmoothDay PA is configured to understand and operate within the specific compliance frameworks, codes of conduct, and client care standards that apply to your practice. Every business is different — and your PA will be too.
"Your PA knows where the compliance lines are. It doesn't just handle your admin — it handles it correctly."
— The SmoothDay PA StandardWhether you're a mortgage broker working under FCA rules, a solicitor with SRA obligations, an accountant with HMRC duties, or any other regulated professional — your SmoothDay PA is configured to understand those boundaries and work firmly within them.
We don't believe a PA should ever put your professional standing at risk. Every communication sent on your behalf, every record kept, and every interaction logged is handled with the care, discretion, and compliance-awareness your clients deserve — and your regulator requires.
going back to 1976.
SmoothDay PA was founded by Jacqui Hughes, a PA and business support professional whose experience goes back to 1976, across a wide range of industries. Every PA we deploy — the responses it gives, the standards it holds, the compliance lines it keeps — reflects that knowledge. The intelligence is artificial. The judgement behind it isn't.
The PA that pays
for itself on day one
One lost client pays for months of SmoothDay PA. But more than the money — it's the confidence of knowing your compliance is covered, your clients are cared for, and no enquiry ever goes unanswered.
Appoint your own PA
Stop losing enquiries to slow response times. Stop letting admin eat your fee-earning hours. Getting started is just a conversation — message Pippa, she's your first point of contact, and she'll show you exactly what a PA could do for your practice.
No form to fill in, no hard sell. Get to know each other first, and decide in your own time. Your first month is free.
- No commitment required — just a conversation
- Your PA configured around your compliance framework
- Onboarding handled by our team — not a chatbot
- Live and answering client enquiries within days
- UK-based support throughout — a real person, not a queue
Pippa is AI — that’s why she never sleeps. Jacqui is human — that’s why Pippa doesn’t sound like a robot.
💬 Pippa usually replies in under a minute — on a computer? Just leave your details below.
Message Pippa on WhatsApp whenever it suits you. She'll introduce herself, answer your questions, and walk you through how a PA would work around your practice — at your pace.
Chat with Pippa on WhatsAppYour first month is free, and Jacqui handles every onboarding personally.
Talk to Pippa — right now
This is the real Pippa. The same AI that runs for our live clients, every day. Ask her what she does, ask her to draft you an email, ask how she'd handle a lead coming in at 11pm. She'll show you.
Jacqui's business experience going back to 1976 — every instinct, every lesson, every standard — baked into every reply.
Prefer to leave your details?
Pop them here and Pippa will email you back — usually within minutes, day or night. A real reply, never an auto-responder.
Questions